Membership Consultant x2
17.5 hours per week, £20,685 per annum pro rata
Location: Cardiff
Ref: SD0184
The Role
The role of the Membership Consultant is vital to the Membership team. You will be the initial point of contact for potential and existing members and therefore responsible for presenting a professional, friendly and efficient service.
Your primary role will be to answer a variety of calls from members in connection with their RCN membership. These calls range from signing up new members, changes to member details and dealing with general enquiries.
The Candidate
You will be highly customer service focussed, professional with exceptional communication and rapport building skills.
The Hours
There are 2 part time (17.5 hours) fixed term maternity cover positions until 24 May 2013 available with various shift patterns available between 9.30am – 2.30pm and 4.30pm - 8.30pm Monday – Friday. Consideration will be given to variations of the above pattern.
For more information on the role or for an informal discussion, please contact Rachel Dibble on 02920 893049.
Closing date: 5 March 2012.
The RCN represents nurses and nursing, promotes excellence in practice and shapes health policies. The RCN includes within it two registered charities. The RCN aims to be a world-class champion of diversity, equality and human rights within the health and social care sector.
Company Description
With a membership of 410,000, the Royal College of Nursing is the largest professional association and union of nursing staff and students in the UK.
With an influential voice home and abroad, the RCN promotes nursing interests, represents and campaigns on behalf of its members and the people they care for, and is a leading player in the development of nursing policy and practice, and standards of care.
