Field Care Supervisor
Salary: Depending on experience
Holidays: 28 paid days per year
SUMMARY OF FIELD CARE SUPERVISOR POST:
Responsible for the efficient running of an area and management/supervision of Care/Support Workers. Implementing Service User needs assessments, risk assessments and risk management plans, Support/care plans and reviews.
Main Responsibilities
- Implementation of quality control procedures
- Ensuring all calls permanently assigned
- To carry out Service User assessments, including needs assessments, risk assessments and risk management plans.
- Attending Service User’s first call to introduce the Care/Support Worker to the Service User
- To liaise closely with Care Co‑ordinators to ensure correct Service User/Care/Support Worker matching for new Service Users
- To be able to allocate unassigned calls to existing care staff.
- To organise and attend Service User reviews
- To implement all field based training programmes
- To ensure that all changes to care schedules are reported, without delay, to the care co-ordinators
- To maintain all reporting and recording procedures are up to date
- To liaise closely with Care Co‑ordinators, Care Manager, Service Users and Care/Support Workers
- To identify, recruit, train and develop a suitable deputy
- To participate in the on‑call responsibilities
- To assess Care/Support Workers again Skills for Care Common Induction Standards
Essential
Qualifications
- Qualified to NVQ Level 3 or working towards.
- Training in health and safety risk assessment.
Experience
- Experience of service provision in the care profession.
- Experience of Service User needs assessment and care planning
- Understanding of quality control procedures
Skills/Attributes
- Excellent communication skills.
- Good administrative skills.
- Good planning and organisational skills
- Sound understanding of good care principles.
- To be able to establish and maintain effective working relationships.
- To be able to prepare reports as required.
- To be able to prioritise and organise own workload effectively.
- To be able to liaise effectively with office staff
Additional Requirements
- Ability to cope with pressure.
Desirable
Qualifications
- Experience of field care supervising within the care profession
- A1/V1 Assessor/Verifier qualification.
Experience
- Implementation of quality control procedures
Skills/Attributes
- To be able to implement and maintain recording and reporting systems.
- To have a working knowledge of Health and Safety.
- To be able to implement all field based training
Additional Requirements
- Full Driving Licence and Business Insurance cover
Company Description
Carewatch (Cardiff)
Enjoying good quality life experiences are important to all of us. These include being able to develop and maintain independence, having choice and control over decisions that affect our lives, maintaining health and wellbeing, learning and maintaining skills throughout our lives and having the respect of others around us. This is important in every area of our lives – work, education, leisure, and especially in our own homes. Carewatch (Cardiff) offers a wide range of services, including care at home and home help services, to help you live the life that you want.
